Questions families ask first

It means sight that regular glasses cannot fully correct, so everyday things get hard: reading mail, seeing faces, pouring a drink, crossing a street. It is common with eye disease and as we get older. You do not need a certain diagnosis to come.

No. We cannot restore sight that is gone. We measure what you have, then try lenses, lights and devices with you that make better use of it. How much they help varies from person to person, and we say so as we go.

The low vision exam includes a check of your eye health and a glasses prescription. If you want a yearly exam for your glasses as well, say so when you book and we will plan the time.

Yes, and we hope so. A relative can sit in the exam room, ask questions and hear the plan. If someone else books for you, we still talk to you first.

Plan on about an hour and a half. We do not rush, you can rest whenever you like, and we explain each step before we begin.

Often part of it does. A vision plan or medical insurance may pay for the exam. Devices are often not covered. How fees work explains each part, and we check your benefits before you come.

Yes. Your prescription is yours. We give you a copy after your exam and fitting, and you can fill it anywhere.

Your current glasses, any magnifier you already use, your insurance cards, a list of your eye drops and medicines, and something you want to read, such as a letter or a prescription label.

Call us now, or go to the nearest emergency room, for sudden vision loss, a curtain over your vision, a sudden shower of floaters, an eye injury or a chemical splash. In a life-threatening emergency, call 911.